The IVM Voicemail System can be used to create an effective Voice mail solution from a single line after hours answering machine to a 64 line corporate message system. IVM is also a telephone answering machine, call attendant, info-line and interactive voice response (ivr) program. You will find many exciting ways to use IVM to provide information, serve your customers and save time.
Typical Applications ~ Voicemail (from a single answering message to hundreds of voice mailboxes). ~ In-coming caller ID Logger or display. ~ Call attendant (using the menu call transfer features) to transfer and direct calls. ~ Telephone information lines or AudioText type systems. ~ Automated telephone order taking. ~ Automated telephone surveys (using the number entry features linked to a database). ~ Credit card telephone account payment. ~ Dial in computer control or information (eg. Dial in to test security alarm or to restart server). ~ Many more telephone related applications.
Features ~ Multiple telephone line support (1 - 64 lines simultaneously). ~ Unlimited voice mail boxes (each with own email forward, internet access page or remote access). ~ Call key select menus and ability for caller to enter numbers (data entry). ~ Unlimited (selectable) out-going messages and menus. ~ Fully programmable setup with examples and free plugins available for typical applications. ~ Can automatically link to other programs with plugins. ~ Call transfer (subject to your phone Company or PBX features). ~ Remote Access (listen to messages by dialing-in) including toll-saver. ~ Call simulator is included so you can test your systems off-line. ~ Extended message play on key press including support for wav, mp3 and a number of other formats. ~ Text-to-Speech voice synthesis as an alternative to recording or importing wav or mp3 files. ~ Ability to open files or run other software to process data or report information. ~ Outbound call system